At ZimKonnect Solutions, your privacy is important to us. This policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect & Why
We may collect the following information to deliver our services effectively:
- Personal Information: Your name, phone number, email address, and delivery address. This is used to process orders, provide customer support, and keep you informed about your purchases.
- Payment Information: Payments are processed securely through trusted third-party payment providers (such as mobile money or card services). We do not store full card or sensitive payment details on our systems.
- Usage Data & Cookies: We may collect basic information about how you use our website to improve functionality, performance, and user experience.
2. How We Protect Your Privacy
We take reasonable technical and organizational measures to protect your information. This includes using secure systems, encryption where appropriate, and trusted third-party services.
We do not sell or share your personal data with third parties without your consent, except where required by law or to provide our services.
3. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate data
- Request deletion of your information, subject to legal or operational requirements
To exercise any of these rights, please contact us using the details provided on this website.
4. Updates to This Policy
As ZimKonnect Solutions grows and our services expand, we may update this Privacy Policy. Any significant changes will be posted on this page, and where appropriate, communicated through email or other official channels.