You may request a refund if:

  • You receive a damaged or defective item (send a photo proof within 48 hours of delivery).
  • The wrong item was delivered.
  • You simply change your mind—if the product is unused and resalable, and you contact us within 24 hours of delivery.

Process
Reach out to us with order details and photos. If approved, we’ll issue a refund to your original payment method or send a replacement—your choice.

Non-refundable items
Certain items (e.g., perishable groceries) may not qualify for returns unless faulty or damaged.